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Benefits |
Why 3c?
The hidden cost of lost time and
productivity due to technical problems is the single largest expense
of business technology.
People often think of the costs of their
computer systems as the total dollar value spent on hardware,
software and services.
But, over the life of each system, by far the biggest cost is lost
productivity due to software glitches, system downtime and the lack
of appropriate training.
How many hours a month do you or your employees spend trying to
solve computer problems instead of getting work done? Have you ever
calculated the true costs to your business? It's an eye-opening
exercise.
With 3c you have the benefits of a fully staffed IT
department, at a tiny fraction of the cost - and for much less than
it's costing you to function without qualified IT support. We are at
your service 24 hours a day, 365 days a year. When you do have a
problem, there's just one number to call, any time of day or night.
Our services are both proactive and reactive. On the
proactive side:
We remotely monitor the critical aspects of every system's
security and performance around the clock, allowing us to anticipate
and correct many issues before they occur.
Our Technicians will take the time to understand your current
technology needs and your business goals. As a result, we can help
you make the right technology decisions now and in the future.
We help with all your technology purchases, assuring that you get
everything you need (and nothing you don't), all at the lowest
prices.
We train your people in the correct usage of the tools they
currently have and the new ones you'd like to provide them.
When a problem does occur, we're always there to help
All of our technicians are highly trained and certified,
typically in multiple technologies, and they're especially talented
at working with people who would rather remain non-technical.
We can remotely take control of an unruly PC or server. This frees
your employee from wrestling with the problem, the risk of making it
worse, and the tedium of the "now do this and tell me what happens"
approach you get with ordinary telephone support.
We'll arrive on site as needed and stay there until the problem is
fully resolved.
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